Custom Order Policy

It’s an amazing delight to create custom jewelry specialized just for you or for whomever you want it to be for. I love being able to transmit your thoughts into designed jewelry you can love and enjoy.

Before we get started here’s a few things to know.

1.       All custom orders require a 50% deposit of the entire order which is non-refundable once creation begins for all cost of creation has been incurred. This also applies to custom orders paid in full.

2.       There will be continuous communication by text or email of your custom order in the initial order process for item design approval, order completion, and pick-up or delivery. 

3.       Modification request are not guaranteed and may require additional charges if approved, but don't be shy to inquire.

4.       You may cancel your custom order at anytime as long as creation has not begun. A full refund will be returned to you.

5.       Custom orders cannot be returned or refunded based on buyer’s remorse unless order is defected or damaged. Read the Return Policy.

That’s it! Let’s get started creating something special for you. Exciting!

If you have any questions or concerns about your custom order please call 972-863-2159 Mon-Fri 9am – 5pm. Sat 10am – 4pm or email: or by using the Feedback Form